Support

Before booking:

Use our booking hotline if you have questions or wish to book more than 9 rooms.

After booking:

• You can cancel a reservation here
• To change an existing reservation, or for any other questions, call one of the following numbers.

  If your Stay.com-specific ID starts with 01-:

  • From USA/Canada: 800 346 8357
  • From the rest of the world: +1 800 346 8357

  If your Stay.com-specific ID starts with 02-:

  • From all the world: +44 2031056451

  When calling, provide your order confirmation number, which was sent to you by e-mail and shown on the booking confirmation page.